Lucky Nugget Casino Review
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Updated on January 6 2009
Reviewed by Nona
Lucky Nugget is the fabulous Las Vegas style casino run by the Carmen Media Group and part of the prestigious Belle Rock Entertainment ring of casinos that run some of the best promotions and service. Add to that the rock-solid security and casino software with licensing by the Government of Gibraltar and regulation care of the European Union and it's easy to see why players are so enthralled with Lucky Nugget Casino.
Promotions and VIP Treatment
We have seen a lot of new player promotions so it's rare that one strikes us as being above and beyond. Lucky Nugget Casino somehow manages to pull it off.
New Players - new players will get a chance to get £1000 Freeplay bonus for 60 minutes and keep the winnings. Furthermore, if players don't win anything from the freeplay offer, then Lucky Nugget Casino will offer a 200% Max. £200 slots only first deposit bonus or a £50 match bonus to play all the games.
All Players - the VIP program at Lucky Nugget is both enticing and a genuine bonus but does require a bit of explaining. If it sounds complicated, the casino has responded with an interactive demo to explain everything fully in a slide show available from the promotions page. Don't be put off, it's actually an easy to use and understand loyalty program that more than rewards players for putting in a little extra effort. The two-tiered rewards program is divided into the Cash Back system and the Auction system. The part that confuses most new players is the similarities between the two. In practice Cash back is a points for wagering system that like most VIP points programs gets you free credits valid for wagering and withdrawing. The Auction system is the real loyalty program. With it you rack up points and log on to the VIP auction site where you bid on prizes with all the "auction" (not cash back) points you're earned.
Software and Design
LuckyNuggetCasino might sport a complex VIP program but the software and design are a breeze for even the least technically savvy players. Game software is provided by Microgaming and both an instant play and downloadable version is available. Register for a guest account or go straight to playing for real money in either of the two supported versions. The design behind the site is intended to represent classic Las Vegas but the blue and gold overtones bring in a classic European flair that may or may not be intentional. It's a classy site all around and the design clearly reflects this. Even navigating around through the VIP programs, FAQs and promotions is a clear and simple process.
Customer Service and Support
Being part of the Belle Rock Entertainment group means that Lucky Nugget Casino customers are assured that customer service is one of the highlights of the casino. First with the best technology supporting the casino and a high-quality interface the basic questions and problems are largely eliminated getting you straight to the action. But when something does come up all the choices are there: Live Chat, toll-free international numbers and a "submit a question" form on the site in place of the standard email list.
The most regular problems of forgotten passwords and account numbers are instantly solved with the automatic retrieval system also accessible from the main support page.
Banking
Lucky Nugget Casino supports most international currencies through the following payment options MasterCard, Visa, Diner's Club, Maestro card, NETeller, Moneybookers, UKASH, Click2Pay, EZIPay, wire transfers, FirePay, ECOcard, PaySafeCard, UseMyBank, INSTAdebit, ACH, eCheck and direct bank transfers.
Security and Payout Ratios
Lucky Nugget Casino has several security and fairness safety measures in place. They use Risk Sentinel, an advanced fraud-management software and 128 bit SSL encryption for all financial transactions. But what most players are concerned with is spam and here they have a strict privacy policy that they do not share or sell your information. Independently audited eCOGRA verifies their payout report for on a monthly basis with the overall average staying within 96%-98%.
Lucky Nugget Casino Overview
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About Lucky Nugget Casino
Lucky Nugget Casino is a downloadable and instant play based online casino using Microgaming software licensed in Gibraltar. It is one of several online gaming sites owned by Carmen Media Group and Belle Rock Entertainment.
| Gaming License: | Gibraltar |
| Software: | Microgaming |
| Owner: | Belle Rock Entertainment |
| Type of Gambling: | Online Casino |
| Download: | Yes |
| No Download: | Yes |
| Sister Casinos: | Gaming Club Casino Jackpot City Casino River Belle Casino |
Online Casino Bonuses at Lucky Nugget Casino
| Amount | Wagering Requirements | |
| No Deposit: | £1000 Free play bonus | 30x Bonus |
| First Deposit: | 200% Max. £200 Slots only or Deposit £50 Get £50 |
30x Bonus |
| Promotions: | Weekly competitions, Seasonal offers, Slots Tournaments | - |
| Loyalty Program: | Yes & Cash Back | - |
Lucky Nugget Casino Screenshots
 Lucky Nugget Casino Website |
 Lucky Nugget Casino Software Lobby |
Lucky Nugget Casino Progressive Jackpots
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Progressive 5 Reel Slots Cash Splash 5 Reel Fruit Fiesta 5 Reel King Cashalot Lotsa Loot 5 Reel Major Millions 5 Reel Mega Moolah Treasure Nile WowPot 5 Reel Progressive 3 Reel Slots Cash Splash 3 Reel Fruit Fiesta 3 Reel Lotsa Loot 3 Reel Major Millions 3 Reel Tunzamunni WowPot 3 Reel |
 All Microgaming Jackpots Progressive Megaspin Slots MegaSpin Major Millions Progressive Table Games Poker Ride Progressive Cyberstud Poker Roulette Royale Triple 7's Blackjack Progressive Video Poker Jackpot Deuces SupaJax |
Standard Payment Options Available at Lucky Nugget Casino
 Maestro  Visa |
 MasterCard  Solo |
 Diners Club  Visa Electron |
Alternative Payment Options Available at Lucky Nugget Casino
 E-Check  ECO Card  Moneybookers  UseMyWallet  Wire Transfer |
 Click2Pay  ClickandBuy  InstaDebit  PaySafeCard |
 Entropay  Neteller  UKash  UseMyBank |
Support and Contact Information
| Support Options Available | Online Submission Form, Live Chat |
| Freephone UK | 0800-917-8547 |
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