Jackpot City Casino Review
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Updated on January 6 2009
Reviewed by Nona
Jackpot City Casino is a destination in it's own right. The exciting and classic graphics do less to conjure up a Las Vegas theme than convey a sense of classic casino gaming with an undeniable modern appeal. A balanced approach is what players can expect. This is coming from one of the oldest and most trustworthy online casino management companies on the planet and they guarantee that everything about the casino is a top quality experience. On a playing level one of the biggest attractions is the unusually high payout ratio on slots and the innovative loyalty program based on an auction system.
Promotions and VIP Treatment
Jackpot City Casino is pretty serious about their player rewards program. The bonuses and loyalty points are very generous and possibly an attraction in their own right. But the details of what is a bonus and the various parts of the rewards system does require a bit of explaining.
New players will get £500 freeplay bonus for 30 minutes. Winnings over £20 and up to £200 will be transferred as bonus funds once a deposit has been made. Fast & Easy enough.
For all existing players, Jackpot City Casino, and Belle Rock Entertainment, which manages the casino take player rewards and promotions to the next level. It's hard to imagine ever being tired of the same old with any of their casinos.
The Cash Back & Auction System - Straight away on the promotions page on the site, you are encouraged to bookmark the page so that you can quickly be updated on your "cash back points status," but unless you really like racking up the points and playing the rewards game this can wind up being a bit exhausting. Perhaps I'm getting ahead of myself. The casino has a two-tiered rewards program divided into the Cash Back system and the Auction system and while they are very similar the Cash back system is a straight-forward points for wagering that gets turned into free credits that are valid for both wagering and withdrawing. The Auction system is the real loyalty program. With it you rack up points and log on to the auction site where you can bid on things with all the auction points you're acquired. Players will be relieved to know that earning all these points is a pretty fast and simple process.
Software and Design
Jackpot City is runs on Microgaming software, which has been an industry standard for reliability, ease of use and player satisfaction for years. The choice of developers is consistent with the total philosophy behind Jackpotcitycasino.com - to only partner with the best and brightest in order to remain an example of excellence. What that means for gamers is that all the expectations have been met. There is a flash version for players who want to play instantly or who prefer the free game play. The full casino download comes in at a mere 5.04 MB, which makes it extremely fast to download and doesn't tax an older hard drive. The full download only has 3 games ready to go while the rest are automatically downloaded as you chose them. This is the trade off for super small fast downloads but in practice it doesn't slow you down as much as you might think. I like that you can also play for real money on the flash casino, even though I personally prefer the full download with the wider range of game variations.
The design is warm with deep red and purple hues with shooting stars and glowing rainbow lights reminiscent of classic casino facades. It's designed to appeal to a wide variety of casino enthusiasts and it does the job well. Often a less classic design will more strongly attract certain people while putting off the rest.
Customer Service and Support
Part of being one of the leading ethical online casino businesses is providing stellar customer support. Jackpot City Casino does this using all the latest technology while being extra responsive and multi-lingual to ensure that all players are taken care of all the time. A comprehensive FAQs section is provided, which reads much more succinctly than most but if that's not your cup of tea you can quickly decide between toll-free international phone numbers, Live Chat and an email query form available directly on the site. If you like to play at multiple casinos you'll find the Login Details feature that allows you to automatically retrieve your account number useful as well.
Banking
Euros, British pounds, Swiss Francs, Canadian and American dollars are the primary currencies at Jackpot City Casino. Because of the disparity between currencies, most online casinos tend to punish British players by lessening the bonus values. At this casino you'll find none of that. It's also good to point out that the site is fully supported (mirrored) in French, German and Japanese languages.
Going to the banking section there is a page that outlines all of the different deposit and withdrawal options (generally the same). A chart that lists each option is followed by five different categories so that customers can check out the specific details on each option instantly. From what currencies are supported to customer service and time frames for both deposits and withdrawals this is an extremely handy tool for players.
Security and Payout Ratios
Jackpot City Casino operates under strict European Union and United Kingdom standards and is licensed by the Government of Gibraltar. Payouts reports are audited every month by eCOGRA to ensure transparency. The payout reports average out at about 97% overall. Most casinos, if you check it out, tend to have unbalanced percentages for different types of games with slots always being the clear loser. Jackpot City Casino is again a notable exception and their payout ratios back that up.
Jackpot City Casino Review
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About Jackpot City Casino
Jackpot City Casino is a downloadable and no download based online casino using Microgaming software licensed in Gibraltar. It is one of several online gaming sites owned by Carmen Media Group Limited and Belle Rock Entertainment.
| Gaming License: | Gibraltar |
| Software: | Microgaming |
| Owner: | Belle Rock Entertainment |
| Type of Gambling: | Online Casino |
| Download: | Yes |
| No Download: | Yes |
| Sister Casinos: | Gaming Club Casino Lucky Nugget Casino River Belle Casino |
Online Casino Bonuses at Jackpot City Casino
| Amount | Wagering Requirements | |
| No Deposit: | £500 Freeplay for 30 minutes | 30x Bonus |
| First Deposit: | 100% Max. £100 | 30x Bonus |
| Promotions: | Weekly competitions, Seasonal offers, Casino tournaments | - |
| Loyalty Program: | Yes & Cash Back | - |
Jackpot City Casino Screenshots
 Jackpot City Casino Website |
 Jackpot City Casino Software Lobby |
Jackpot City Casino Progressive Jackpots
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Progressive 5 Reel Slots Cash Splash 5 Reel Fruit Fiesta 5 Reel King Cashalot Lotsa Loot 5 Reel Major Millions 5 Reel Mega Moolah Treasure Nile WowPot 5 Reel Progressive 3 Reel Slots Cash Splash 3 Reel Fruit Fiesta 3 Reel Lotsa Loot 3 Reel Major Millions 3 Reel Tunzamunni WowPot 3 Reel |
 All Microgaming Jackpots Progressive Megaspin Slots MegaSpin Major Millions Progressive Table Games Poker Ride Progressive Cyberstud Poker Roulette Royale Triple 7's Blackjack Progressive Video Poker Jackpot Deuces SupaJax |
Standard Payment Options Available at Jackpot City Casino
 Maestro  Visa |
 MasterCard  Solo |
 Diners Club  Visa Electron |
Alternative Payment Options Available at Jackpot City Casino
 E-Check  ECO Card  Moneybookers  UseMyWallet  Wire Transfer |
 Click2Pay  ClickandBuy  InstaDebit  PaySafeCard |
 Entropay  Neteller  UKash  UseMyBank |
Support and Contact Information
| Support Options Available | Live Chat, Online Submission Form |
| Freephone UK | 0800-917-8547 |
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